Guest Relation Executive (Only Female with Hotel background)

Yercaud
Full-time
Salary: ₹12,000.00 to ₹15,000.00 /month


Job Summary

Responsibilities and Duties

Front Desk:

  • We are looking for a pleasant Front Desk Representativeto undertake all receptionist and clerical duties at the desk during Check in / out
  • Keeps current on hotel accommodations, services and area attractions and responds to customer inquiries for information
  • Arranges for services requested by the guest by working with other departments as appropriate
  • Stays current with developments in the hotel by reviewing and updating the communication log
  • Maximizes revenue and cash flow by promoting hotel services and adhering to credit and inventory control processes
  • Offers guests updated rooms and promotes hotel amenities, food & beverage outlets and services
  • Makes reservations in accordance with hotel’s yield management practices
  • Processes customer credit at check-in in accordance with hotel policy
  • Identifies and records special billing instructions and notifies Accounting
  • Obtains appropriate approvals and signatures
  • Follows hotel policy
  • You should be able to deal with complaints and give accurate information.
  • Other duties as required

Benefits

Upon completion of 12 months of employment the following benefits will be provided to you

  • Mediclaim policy worth Rs. 50,000 per annum will be taken in your name
  • Personal Accident Policy worth Rs 1, 00,000 will be taken in your name
  • Associate those who have completed 2 years of their employment will also be Eligible to take a one extra Mediclaim policy in the name of their Spouse
  • Associate who completes 2 years of their employment will be offered Rs.7,500/- as Educational allowance for his/her first 2 children, if only the children are Enrolled in the school which is in Yercaud location.
  • Associate, who gets married during his tenure at work,will be offered his half Month’s salary as the wedding gift.
  • Upon the birth of employees 1st and 2nd child during the tenure at work, half a Month’s salary will be offered as a gift.
  • One month’s salary will be offered as the bonus, to be considered eligible for the Bonus the employee must have worked for two consecutive Diwali’s

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